Ad management for medical travel

Hair Transplant Advertising Management: Google Ads and Meta for Clinics

People researching a hair transplant compare techniques, surgeons and often countries for weeks before they send a single photo. The ads sit in a restricted corner of Google and Meta: remarketing lists are off the table, under 18s must be excluded and copy may not imply anything about the reader's own hair. We build campaigns around those limits and judge them by consultations, not clicks.

Technique and surgeon searchesCampaigns per country and languageUnder 18s excludedPhoto consultation trackingHealthcare policy compliance
  • Google Partner
  • Talha Aslan and team
  • English, German, Turkish

In short

Hair transplant advertising management is a Google Ads and Meta setup that reaches people searching for FUE, DHI or a named surgeon, keeps ads away from under 18s and copy away from personal attributes, and measures success by photo consultations and booked procedures. Because Google treats surgical procedures as a sensitive interest category, campaigns rely on search intent rather than remarketing lists. Clinics based in Türkiye also follow national rules for promotion abroad.

Talha Aslan and teamLast updated:

Why it needs its own approach

The problems we see most in hair transplant ad accounts

A hair transplant account answers to platform health policies, the advertising rules of the patient's country and, for clinics in Türkiye, national promotion rules. A generic campaign template ignores all three.

Remarketing plans that cannot run

Google lists invasive medical procedures, including cosmetic surgery, as a sensitive interest category. Advertisers in it cannot use Customer Match, their own data segments or lookalike segments, so a funnel built on following site visitors around falls apart once the account goes live.

Copy aimed at the reader's hairline

Headlines such as 'Losing your hair?' imply a personal health attribute, which Meta's advertising standards do not allow, and language that creates negative self perception breaks its health and wellness rules. Ads get rejected or limited and the account collects policy flags.

Ads reaching under 18s

UK rules say ads for cosmetic interventions, a category the official guidance says includes hair restoration surgery, must not be directed at under 18s; Meta requires these ads to target people aged 18 and over. Video placements left on broad defaults can still drift into younger audiences.

Leads lost in WhatsApp

International patients often skip the form, message on WhatsApp and send their photos there. If the account only counts the button tap, nobody knows which country or keyword produced a real consultation, and smart bidding learns from the wrong signal.

Claims one market forbids

UK guidance treats claims that transplanted hair will last permanently or carry minimal risk as unrealistic, and German law bans before and after comparisons in ads for cosmetic surgical procedures. One set of creatives pushed into every market breaks at least one of these rules.

Location settings that leak

Google's default location option also reaches people who merely show interest in the target country. For clinics in Türkiye this matters: national rules forbid promotion aimed at people living in Türkiye, so a London campaign must not reach someone searching from Istanbul.

Sources: Google Ads policy: Sensitive interest category, Health · Meta Advertising Standards: Privacy violations and personal attributes

Our approach

Campaigns built on search intent and measured by consultations

We structure a hair transplant account along the patient's decision path. Clinic and surgeon name searches sit in one campaign, technique searches such as FUE, DHI or beard transplant in another, and every country and language gets its own budget and copy. Each ad leads to the page that answers that search, with the photo consultation one tap away.

Video that explains the procedure day and recovery runs on YouTube and Demand Gen; Instagram and Facebook campaigns are limited to adults, with details on our Meta ads management page. So that every inquiry reaches a patient coordinator and gets followed up, we plan the WhatsApp and form flow together with our lead generation setup.

Strategy is set by Talha Aslan, a Google Partner, and our team handles setup and weekly optimization. Campaigns run in your own Google Ads and Meta accounts, and ad spend goes straight to the platforms from your card.

  • Separate campaigns per country and language
  • Ad groups by technique, surgeon and clinic name
  • Under 18s excluded on every channel
  • WhatsApp and photo consultations as conversions
  • Accounts in your name, no commission on spend
Suggested account structure

Ad account

  • BrandClinic nameSurgeon names
  • TechniquesFUE hair transplantDHI hair transplantBeard and eyebrow transplant
  • MarketsEnglish campaignGerman campaignFrench or Arabic campaign
  • VideoYouTube procedure videosDemand Gen
  • MetaVideo ads for adultsConsultation form
  • ExclusionsUnder 18sMedication and free treatment searchesLocations outside the market

Each market has its own budget and copy; under 18s are excluded everywhere.

The right campaign

Local clinic, medical travel clinic or facilitator?

All three start from the same tracking; who may advertise what, and to whom, decides the rest.

Local clinic

Clinic serving patients in its own country

Patients search near home and come in for a consultation; campaigns stay within the catchment and the national rules.

  • Search campaigns by technique and area
  • Calls and consultation bookings tracked
  • Local advertising rules applied to copy

Medical travel

Clinic treating patients from abroad

Patients research from another country in their own language; each market gets its own campaign and its own rules.

  • Campaign per country and language
  • Travel and stay questions answered
  • Coordinator on WhatsApp in the patient's language

Facilitator

Medical travel facilitator

A facilitator promotes coordination, not surgery; in Türkiye the rules require it to name the licensed facility that performs the procedure.

  • Copy about transfer, stay and interpreting
  • Partner clinic named clearly
  • Account kept separate from the clinic

Built for hair transplant ads

What a hair transplant ad account needs

These are the points we check first when we set up a hair transplant account; final legal sign off stays with your adviser.

Targeting within the sensitive category

With Customer Match, data segments and lookalikes unavailable, targeting rests on search terms, placements and video context. We plan reach through content people actually watch rather than lists of past visitors.

Adult only delivery

Meta requires ads for cosmetic procedures, naming hair restoration surgery, to target people aged 18 and over. UK guidance also rules out media where 25% or more of the audience is under 18, so we review video placements market by market.

Copy without personal attributes

Meta does not allow ads to assert or imply a person's physical health or to create negative self perception about appearance. Headlines describe the technique, the surgeon and the process instead of addressing the reader's hairline.

Claims that hold up

UK guidance lists permanence and low risk claims about transplanted hair as unrealistic; in Germany the Heilmittelwerbegesetz bans before and after comparisons for cosmetic surgical procedures. We split creatives per market so each set meets its local rules.

Tracking without health data

Meta's Business Tools Terms forbid sending data that includes or is based on health information. Conversions carry stage names such as consultation completed or procedure booked, never graft counts, diagnoses or photos.

Rules for clinics in Türkiye

Turkish rules ban health service advertising aimed at people in Türkiye. Clinics holding a health tourism authorization may run sponsored promotion abroad only through a separate site or account, in languages other than Turkish, with Türkiye excluded and automatic audience features switched off.

Sources: Meta Advertising Standards: Health and wellness, cosmetic procedures · Meta Business Tools Terms, section 1.h · CAP Advertising Guidance: Cosmetic interventions (ASA) · ASA: New targeting rules for cosmetic interventions advertising · Heilmittelwerbegesetz, § 11 (Gesetze im Internet) · Turkish regulation on promotion in health services, articles 5 and 8, Official Gazette No. 33075

Comparison

Generic template or a campaign built for hair transplants?

TopicGeneric campaign templateBuilt for hair transplants
TargetingRemarketing lists and lookalikesSearch intent, content and video context
Ad copy'Bald no more' and result promisesTechnique, process and surgeon information
AgeDefault audience settingsUnder 18s excluded on every channel
MarketsOne campaign for every countryCampaign and copy per country and language
ConversionsTaps on the WhatsApp buttonConsultations and booked procedures, no health data
LocationPeople interested in the locationPeople in the target market only

Quick check

Scope of hair transplant advertising management

Ads basics: does your account have them?

0 of 6 in place Tick the boxes to see where your ad account stands.

Added as needed

  • Meta video and lead form ads for adults
  • YouTube and Demand Gen procedure videos
  • Offline conversion import from your CRM
  • New markets and languages
  • Separate setup for a facilitator
  • Landing page recommendations per language

We choose which of these you need together during the first call.

Let us talk about your markets

Tell us which countries your patients come from and share your current ad accounts; in the first call we work out which campaigns can run within the rules.

Process

From account audit to optimization in four steps

  1. Account audit

    If you have an account we audit it first: structure, match types, negatives, tracking. In most accounts the first win comes from cutting waste.

  2. Measurement and setup

    We install conversion tracking and structure campaigns around the goal, then align the landing page and bid strategy with it.

  3. Optimization

    We move budget to profit-producing campaigns and refine search terms, negatives, bids and ad copy weekly on data.

  4. Reporting and scale

    We report results in business terms, feed winning keywords into the SEO strategy and make scaling decisions on data.

Free tools

Check your hair transplant ads for free today

Before you plan a budget, review your account, keywords and per market ad copy with these tools; you can also build a WhatsApp link with a prefilled message for patients. Free, no sign up.

Ads

Google Ads Audit Tool

Audit your keyword and campaign reports with 14 checks: wasted spend, Quality Score, duplicates, budget and rank limits, plus a health score and a monthly waste estimate.

Ads

Keyword Match Type Tool

Wrap keywords in broad, phrase and exact match and combine word lists into ready-to-paste Google Ads keyword lists.

Ads

Responsive Search Ad Builder

Write the 15 headlines and 4 descriptions of a responsive search ad with live character limits, preview how the ad shows on Google mobile and desktop, and export it.

Analytics

UTM Builder

Build correctly tagged links with Google Ads, social and newsletter presets.

Conversion

Conversion Rate Calculator

Calculate conversion rate, CPA and revenue per visitor, and plan how much traffic you need to hit your goal.

All free tools

How we work

How we approach a hair transplant ad account

We have not yet managed ads for a hair transplant clinic, so instead of promising results we describe how we work. You can see our other projects on the references page.

Rules first

Before any campaign goes live we check your authorizations, landing pages and the rules of each target market against a written checklist. Nothing launches until the list is complete.

Start with one market

We begin with the country and language that already sends you the most patients, then add markets as search term data comes in.

Surgeon approved copy

We write ad copy in plain language and have your surgeon approve it before launch; technique names stay limited to methods your clinic actually performs.

Your accounts, your data

Google Ads and Meta accounts are opened in your clinic's name, we take no commission on spend and you can follow our work in the CRM.

All references

FAQ

Hair transplant advertising: common questions

If your question is not here, write to us; we will send you an answer and a written quote.

Next step

Let us plan your hair transplant campaigns

In a short free call we look at your markets, current accounts and patient flow, then prepare an account structure, a tracking plan and a written quote.

In-depth guide

Hair Transplant Advertising: A Field Guide for Clinic Ad Accounts

Talha Aslan and teamLast updated: 15 min read

Hair transplant advertising sits where three rulebooks overlap: the health policies of Google and Meta, the advertising law of the country where the patient lives and, for clinics in Türkiye, national rules on promotion abroad. An account that ignores any one of them either gets limited or quietly reaches the wrong people.

This guide follows the decisions a clinic or facilitator makes, in order, when building or rebuilding an account: compliance checks before launch, structure, keywords and negatives, settings, copy and video, landing pages, tracking, audiences, budget logic and reporting. Each section ends in something you can apply or ask your agency about this week.

How patients move from first search to sending photos

A hair transplant decision is slow and research heavy: people read about techniques, compare clinics and often countries, send photos for an assessment and only then think about dates. Each stage has a channel that fits it, and budget should follow that order rather than a channel preference.

  • Learning: searches like "FUE vs DHI" or "how long does a beard transplant take", plus YouTube videos of a procedure day; informational search ads and video campaigns make the first contact here.
  • Comparing: searches add a city or country, such as "hair transplant Istanbul" or "hair transplant clinic Manchester"; search campaigns catch the clearest intent at this point.
  • Assessment: the person searches the clinic or surgeon by name, reads reviews and opens WhatsApp to send photos; a brand campaign and a one tap message link serve this moment.
  • Planning: questions about recovery, time off work, travel and aftercare arrive; the coordinator's response time matters more than any ad here.

Before you plan a budget, ask your coordinators where inquiries go quiet. If most people drop out after receiving an assessment, more top of funnel spend will not help; the gap is in follow up, and that is where the first fix belongs.

A compliance file to finish before the first campaign

Hair transplant advertising starts with a written compliance file, not with keyword research, because a rejected or limited account costs more time than any setup task. Work through it in this order:

  1. List every target market and the advertising rules that apply there; in the UK that means the CAP guidance on cosmetic interventions, which names hair restoration surgery, and in Germany the Heilmittelwerbegesetz.
  2. Confirm the clinic's registration with the health regulator that oversees surgical procedures in its own country, and show those details on the site the ads will use.
  3. For clinics in Türkiye, file the health tourism authorization, the separate site or account used for promotion abroad and the page where the authorization is published.
  4. Name the surgeon who approves every piece of copy and the adviser who signs off on legal questions.
  5. Check that the Google Ads and Meta accounts are registered to the clinic, paid with the clinic's card and that your agency has user access, not ownership.

Facilitators need a slightly different file. Their ads promote coordination, transfers and interpreting, the clinic performing the procedure is named clearly, and the account stays separate from any partner clinic so that one business's policy history never affects the other. Update the file whenever a market is added or a surgeon joins or leaves.

Account structure by market, language and intent

Campaign boundaries follow budget decisions: anything that needs its own spend control gets its own campaign. For hair transplants that boundary is the market, meaning a country and language pair; technique and brand splits live inside each campaign as ad groups.

A clinic serving Belgium needs separate French and Dutch campaigns rather than one Belgian campaign, otherwise French copy shows to Dutch searchers and the report blends two audiences. Switzerland and Canada work the same way. A naming pattern that keeps reports readable months later:

  • Market: country code and language, for example UK EN or CH FR.
  • Type: search, YouTube or Demand Gen.
  • Scope: brand, technique, beard and eyebrow, female hair transplant.
  • Test tag: only on time limited experiments, with the start date.

Keep a brand campaign in every market even when it spends little. Someone searching your clinic name is close to a decision, but comparison sites and other clinics can appear above you on that search. Put surgeon name searches in a separate ad group within it; if a surgeon leaves, you can pause one group and update the copy in minutes.

A local clinic in the UK or the US builds the same skeleton around a catchment instead of countries: one campaign for the city and its commuter belt, one for the wider region if patients will travel for a consultation.

Keyword clusters that map to real pages

A productive keyword carries a technique, a place or a decision signal. "Hair transplant" on its own is too broad to map to any page; a search that names a method, a city or your clinic can go straight to the page that answers it.

  • Technique: "FUE hair transplant", "DHI hair transplant", "sapphire FUE"; add only methods your surgeons actually perform.
  • Place: "hair transplant London", "hair transplant Turkey", "hair clinic near me"; local intent for clinics at home, comparison intent for medical travel.
  • Area: beard, eyebrow, hairline and female hair transplant searches each get their own group, because the landing page and the surgeon's answer differ.
  • Cost questions: "hair transplant cost" and "how much is a hair transplant" carry large volume; if you do not publish prices, keep these limited and say clearly on the page that pricing follows the assessment.
  • Proof: "reviews" and "before and after" searches come from people checking trust; they need a page with process detail, not a sales pitch.

Start with phrase and exact match. Broad match makes sense only after conversion tracking reaches the assessment stage, because it relies on the account's signals to judge relevance. The keyword match type tool formats a list for each match type quickly, which saves errors when you build many market campaigns at once.

Negative keywords and weekly search term reviews

A large share of hair loss searches have nothing to do with surgery, so the negative list is built before launch and reviewed every week. These clusters belong on a starting list:

  • Medication and home remedies: minoxidil, finasteride, biotin, shampoo, serum, supplements.
  • Free and cheap: free hair transplant, NHS where your clinic is private only; people looking for free treatment rarely become patients.
  • Careers and training: jobs, technician course, training, salary.
  • Non surgical alternatives: wig, hair system, toupee, extensions, scalp micropigmentation if you do not offer it.
  • Unrelated services: barber, hair dye, laser hair removal.

Searches about complications, such as "hair transplant gone wrong", need a deliberate decision rather than a reflex. Some clinics add them as negatives; others answer them with an honest information page and no sales copy. Either choice is fine as long as no promotional ad shows on that search.

Read the search terms report per market, not account wide, and look for repeated two and three word fragments instead of single queries. The search term n gram analyzer surfaces those patterns in a few minutes. Log each negative you add with a one line reason; it makes it easy to find a cluster that was blocked by mistake months later.

Location, language and automation settings to audit

Whether an ad reaches the right people depends on several independent settings, and missing one undoes the rest. Check these in every campaign before launch and again every month:

  • Location option: choose people in or regularly in your targeted locations, not people who show interest in them.
  • Exclusions: clinics in Türkiye exclude Türkiye in every campaign; local clinics exclude areas they cannot serve.
  • Auto applied recommendations: switch them off, otherwise broad match or new keywords can be added without anyone approving them.
  • Expansions: keep Display Network expansion off in search campaigns and review final URL expansion if you run Performance Max.
  • Meta placements: set the age floor at 18, review Advantage+ audience and placement settings, and for clinics in Türkiye switch automatic audience features off as national rules require.

Language targeting alone is not a safeguard, because Google infers language from several signals about the user. The real protection is the location setting combined with copy and landing pages written in the market's language.

After launch, open the location report in the view that shows where users actually were and check that no excluded country appears. Save a monthly screenshot; for a clinic in Türkiye, it is the most concrete evidence you can show if anyone asks how targeting was handled.

Copy, images and video that pass review and hold up

Good hair transplant advertising copy talks about the method, the surgeon and the process; it never addresses the reader's hair, appearance or health. Meta's standards say this explicitly, and copy written this way also moves through Google review with fewer surprises. Responsive search ads work well with three headline groups:

  • Method and surgeon: headlines that name the technique and who plans it, for example "FUE and DHI Planned by Our Surgeons".
  • Next step: "Free Photo Assessment" only if it is genuinely free, or "Send Photos for a Surgeon Review".
  • Practicalities: aftercare, follow up appointments, travel support; only what the clinic really provides.

Leave out permanence, painlessness, zero risk and specific graft numbers. UK guidance treats permanence and low risk claims as unrealistic, and similar wording draws complaints in other markets. Before and after comparisons are excluded from any creative aimed at Germany and used elsewhere only with written sign off from your adviser.

For video, the format that tends to hold attention is a surgeon walking through one procedure day in short chapters: planning, hairline design, extraction and implantation, first check. Record or dub each language natively rather than subtitling one master cut.

Archive every approved ad with the surgeon's approval date. If a complaint or a platform review comes later, you can show which text ran when and who signed it off.

Landing pages that match the ad

A landing page has to deliver on the ad in the first screen: a DHI ad goes to the DHI page, a German ad goes to a German page. Landing page experience is one of the three components of Google's Quality Score, so this match affects both cost per click and inquiry quality.

  • First screen: method, responsible surgeon and one action, the photo assessment.
  • Credentials: registration details, surgeon qualifications and, for clinics in Türkiye, the published authorization, placed where people look rather than buried in the footer.
  • Short form: name, country, preferred contact channel and photo upload; diagnosis or medication questions belong in the coordinator's call, not on the ad page.
  • Consent: a cookie banner and Google consent mode for visitors from the EEA, with ad tags firing only after consent.
  • Speed on mobile: LCP, the time until the largest element renders, should be 2.5 seconds or less to count as good; photo heavy pages fail this easily.

We cover page architecture, technique pages and secure photo forms in more depth on our hair transplant website design page. From the advertising side, the key point is that every form step carries the same name in your tracking plan, so a "photos uploaded" line in the report matches a real step on the page.

Tracking WhatsApp, photo uploads and CRM stages

The signal an ad account should learn from is an inquiry your coordinator takes seriously, not a tap. Split conversion actions into primary and secondary so bidding follows the right one:

  • Secondary: WhatsApp button taps, phone number clicks and form opens; visible in reports but not used for bidding.
  • Primary: a form submitted with photos, or an inquiry the coordinator marks as assessed.
  • Offline stages: procedure scheduled and patient arrived, sent from the CRM to Google Ads with the click ID.

The practical way to attribute WhatsApp inquiries is a prefilled message per campaign with a short code at the end, for example "Hello, I would like a photo assessment (UK2)". The coordinator logs the code with the inquiry and the source survives the jump into chat. The WhatsApp link generator builds these links in a minute.

Nothing sent to an ad platform contains graft counts, diagnoses, photos or medication history. Meta's Business Tools Terms prohibit health information, and in the EU health data is a special category under the GDPR. If you want values on stages, use fixed points rather than revenue. We set up the routing and follow up side as part of our lead generation work.

Reaching people without remarketing lists

Google treats invasive medical procedures as a sensitive interest category, so hair transplant advertising on Google has no Customer Match, no first party data segments and no lookalike segments. Reach comes from context and content instead, which narrows the plan without making it unworkable.

  • YouTube placements: hand picked channels on grooming, hair care and men's health, with content made for children excluded.
  • Demand Gen: image and video campaigns built around creative and placement rather than audience lists.
  • Informational search: a separate campaign for questions like "FUE recovery time" does part of the reminder work remarketing would normally do.
  • Meta: adults only, broad targeting with the topic carried by the creative, never by an interest in hair loss.

Meta instant forms are easy for patients but cannot collect photos, so lead quality can drop; the coordinator needs a second step ready. Campaign structure and creative testing on Instagram and Facebook are covered on our Meta ads management page.

In the UK, remember that the age rule goes beyond a setting: media where a quarter or more of the audience is under 18 are out. Review YouTube placement reports monthly, exclude channels that skew young and add new exclusions as automatic placements appear.

Budget logic, seasonality and when to add markets

Budget moves between markets on cost per assessed inquiry, not cost per click. A market with cheap clicks is expensive if few people send photos, and a market with costly clicks can be the efficient one. In hair transplant advertising we suggest opening markets in this order:

  • First market: the country and language that already sends the most patients, staffed by a coordinator fluent in it.
  • Early phase: search only, with manual oversight until enough primary conversions exist for smart bidding to learn from.
  • Second market: opened once search terms and negatives in the first one have settled.
  • Video and Meta: added after search lead quality has been measured, so you can compare like with like.

Seasonality comes from the patient's calendar. People plan around annual leave, school holidays and the weeks they can recover before returning to work or social events, and those calendars differ by country. Keep a budget calendar per market and raise spend a few weeks before the busy period, because inquiries arrive well ahead of travel.

A local clinic sees a similar pattern on a smaller scale: many patients want the visible recovery phase behind them before a specific date, so inquiries cluster ahead of holidays and events.

Reporting that follows inquiries to procedures

Monthly hair transplant advertising reports are useful only when they show each market's path from inquiry to procedure rather than clicks and impressions. A report should cover:

  • Funnel: cost per inquiry, assessment rate and procedures scheduled, per market and language.
  • Quality: inquiries the coordinator rejected and why, such as insufficient donor area, wrong country or price only questions.
  • Lag: time from first inquiry to procedure, which varies a lot between markets.
  • Keyword decisions: terms added and excluded, each with a reason.
  • Compliance: location report, disapproved ads and policy warnings.

Return on ad spend, or ROAS, arrives late in this sector because patients often book months after the first message. Early on, cost per inquiry and assessment rate drive decisions; revenue based evaluation groups inquiries by the month they arrived.

Use the same UTM logic for Google and Meta, with identical source, campaign and market names, so GA4 data lines up with CRM records. The UTM builder keeps naming consistent across a team.

Common mistakes in hair transplant ad accounts

Most problems come from applying a generic campaign template to a regulated, slow moving decision. These are the ones we see most often, each with what to do instead:

  • Interest based location targeting: reaching people who merely show interest in a country; target presence only and audit the user location report monthly.
  • Copy about the reader: "Losing your hair?" style headlines; write about method, surgeon and process.
  • One creative set for every market: the same images everywhere; build a set per market and keep a sheet showing which set runs where.
  • Counting taps as leads: WhatsApp taps as primary conversions; make photo uploads and coordinator assessments primary.
  • Long medical forms on ad pages: diagnosis questions tied to tags; keep forms short and collect health details only in the clinic's own system.
  • Expanding too early: new countries before the first market works; add markets once tracking and negatives are stable.

The first two create policy and legal exposure; the rest teach the account the wrong lesson, so spend drifts away from the patients who actually book.

Choosing an agency and your next step

When you choose a partner for hair transplant advertising, test how they think about rules before you ask about results. An agency that never asks about your authorizations, your markets or your surgeon's sign off will eventually put the account at risk. Questions worth asking in the first call:

  • Which documents do you need before launch, and is your checklist written down?
  • How do you document location and automation settings, and how often do you verify them?
  • What counts as a conversion, and how do CRM stages get back into the ad account?
  • Whose name are the accounts in, and do you take a percentage of spend?
  • Who checks each market's advertising rules, and against which source?

Ask for a reference in healthcare. If an agency has none in your field, it should say so plainly; we do, since we have not yet managed a hair transplant clinic's account. Where ads are restricted or you serve only your home market, hair transplant SEO carries more of the load.

See how our fixed monthly fee works on the Google Ads pricing page; we take no share of spend. To share your markets and current accounts, get in touch, and in the first call we will map which campaigns can run within the rules and what the tracking plan looks like.