Delivery, Cancellation & Refund Terms
Delivery, cancellation and refund terms for services bought on talhaaslan.com. Together with the service details on the service page and the payment page (scope, price, delivery), this page is our pre-contract information. Version: 2026-10-01
1. Seller
Muhammed Talha Aslan (sole proprietorship, Türkiye), Kozyatağı Tax Office, Tax No: 0880737108
Address: Barbaros Mah. Begonya Sk. Nidakule Ataşehir Batı No:1 İç Kapı No:2 Ataşehir / Istanbul, Türkiye
E-mail: info@talhaaslan.com · Phone: +90 507 992 55 95
The services are performed by Talha Aslan and team. Please use these details for requests, complaints and cancellation notices.
2. Services and Delivery
The services sold on this site are performed electronically; there is no physical delivery. They fall into four groups: monthly subscription services (SEO consulting, Google Ads management, social media management, AI SEO (GEO) and AI advertising), a campaign service (influencer marketing), one-time projects (web design, online shop, brand identity, mobile app and starter work) and case services (Google review removal, Instagram account recovery, Instagram username acquisition). The main characteristics, scope and delivery time of each service are shown on its service page and in the "Your order at a glance" box on the payment page; completed work is delivered by email or published on your domain or accounts.
You choose the start date: with "Start now" work starts on the first business day after payment; with "Start after the cancellation period" it starts on the 15th day from the day the contract is made. The date is shown on the payment and confirmation pages.
Website renewal: For web design projects, hosting, maintenance and technical support are included for the first 12 months. After that they are optional for the yearly renewal fee shown on the service page and do not renew automatically: we send a renewal link 30 and 7 days before the end of the period and never charge your card automatically. If you do not renew, the service ends at the end of the period and we hand over the site files and database on request. Monthly plans paid yearly in advance do not renew automatically either.
3. Price and Payment
On English pages prices are shown and charged in US dollars (USD); if your billing country is Türkiye, we charge the Turkish lira list price. The tax note shown next to the price applies; for subscriptions the total price per billing period is shown. No charges apply beyond the amount shown on the payment page. Exclusions such as advertising budgets, creator fees and platform fees are stated on the service page and paid directly to the third party concerned.
Payments are taken through the licensed payment institution iyzico Ödeme Hizmetleri A.Ş. on the secure iyzico payment page, using the card brands shown at the start of the payment page; your bank may ask for additional authentication (3D Secure). We never see or process your card number. For one-time payments your card is not stored. For subscriptions, with your separate consent, iyzico stores your card for the following monthly payments; we keep only the card reference issued by iyzico and the card brand and last 4 digits. Subscriptions accept credit cards only and have no instalments. A legal Turkish e-invoice is issued for every payment. Refunds are made in the currency of the original charge.
4. Right to Cancel (consumers)
Right to cancel. You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract. To exercise the right to cancel, you must inform us (Muhammed Talha Aslan, Barbaros Mah. Begonya Sk. Nidakule Ataşehir Batı No:1 İç Kapı No:2 Ataşehir / Istanbul, Türkiye, +90 507 992 55 95, info@talhaaslan.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also use our online page Withdraw from contract; if you use it, we will send you an acknowledgement of receipt with the content of your statement and the date and time of receipt without delay by email. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation. If you cancel this contract, we will reimburse to you all payments received from you. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. If you requested us to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your cancellation of this contract, in comparison with the full coverage of the contract.
Start now and the end of the right to cancel. On the payment page you choose "Start now" or "Start after the cancellation period". With "Start now" you expressly ask us to begin during the cancellation period; your right to cancel then ends once the service has been fully provided. With "Start after the cancellation period" we do not start before the period ends.
5. Model Cancellation Form
(Complete and return this form only if you wish to withdraw from the contract.)
To Muhammed Talha Aslan, Barbaros Mah. Begonya Sk. Nidakule Ataşehir Batı No:1 İç Kapı No:2 Ataşehir / Istanbul, Türkiye, info@talhaaslan.com:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate.
6. Cancelling a Subscription
Monthly subscriptions have no fixed term. You can cancel at any time without logging in on the Cancel subscription page, on your "My subscription" page, or by email to info@talhaaslan.com. Cancellation takes effect at the end of the current billing month and no further payment is taken. We confirm the date and time we received your cancellation and the end date by email without delay. Consumers habitually resident in Türkiye may also choose immediate termination with a pro rata refund within 15 days (see Article 4.4 of the Distance Sales Agreement).
If an automatic payment fails, we retry after a temporary decline on the 1st, 3rd and 7th day; if payment has not been received 7 days after the first failed attempt we pause the service, and if no payment is made within 30 days of the pause the subscription ends.
7. Other Refunds
• Where there is no right to cancel or the cancellation period has passed, one-time projects cancelled by mutual agreement are refunded after deducting work completed and costs incurred (domain, licences, third-party services etc.).
• For case services (Google review removal, Instagram account recovery and username acquisition) the price is a case fee; the outcome is decided by the platform and is not guaranteed. If the pre-check on the first business day after payment finds no official route, we refund the fee in full.
• If the service is defective, your statutory rights remain unaffected.
Approved refunds are returned via iyzico to the card used for payment; depending on your bank it may take 2-10 business days to appear on your statement.
8. Complaints, Disputes and Applicable Law
Please contact us first at info@talhaaslan.com; we answer within 30 days at the latest. Turkish law applies. If you are a consumer habitually resident in the European Union or the United Kingdom, the mandatory consumer protection rules of your country of residence, including your statutory right to cancel, remain unaffected (Article 6 of Regulation (EC) No 593/2008, including as retained in UK law). Consumers habitually resident in Türkiye may apply to the Consumer Arbitration Committees or, after the mediation required by Article 73/A of Law No. 6502, to the Consumer Courts.
This English text is provided for your convenience. For business customers the Turkish version prevails in case of any discrepancy; for consumers, nothing here limits their mandatory rights.
Distance Sales Agreement · Cancel subscription · Withdraw from contract · Privacy Policy
