Clear terms from the start
We tell you up front what we do, how we price it and where our limits are. No collaboration begins with the wrong expectations, including telling anyone looking for a guarantee that "we do not give guarantees."
FAQ
What people most want to know before working together, without the marketing polish, with honest answers. You can find what you are looking for with the search box, and if you cannot, write to us; your question is answered by Talha Aslan and team, the people who will take responsibility for your project.
Questions
From pricing to contracts, from process to software, from AI to data security: no-frills answers to the questions we hear most in first meetings. Every question can be shared with its own link.
Who we work with, and how
You work with Talha Aslan and team. Talha Aslan, a Google Partner in the field since 2012, sets the strategy and direction and owns the outcome; experienced members of our team run design, development, advertising, content and production. That way, the process and continuity that established brands expect come with the accountability of one responsible lead. You follow the whole process 24/7 in our own CRM.
First, share your goals, your current situation and your budget in a quote request. Then we prepare a roadmap tailored to you and a transparent quote. With your approval we move the work into the CRM and set up conversion tracking on the first day. That way, from the very first week, you follow live what is being done.
The biggest difference is one accountable point of contact, backed by a specialist team. Your request is not passed from a salesperson to an account manager and on down the line; it reaches the team doing the work intact, so decisions are made quickly. Because we run marketing and software together, ads, website and system do not drift apart, and with our own CRM software you follow every step of the work in real time.
Through our own CRM software you can see every step of the work live, 24/7: which task was done, at what stage it is and when it will be delivered. You never wait for an email to find out what has been done; even if it crosses your mind at midnight, just open the CRM and look.
Since 2012 we have worked with more than 150 brands across 15+ sectors: dental clinics and law firms, logistics and construction companies, sports schools, hotels, e-commerce stores, SaaS and software products. Sector experience helps, but we start every project from scratch: first we study the brand's customers and competitors. Some of the brands we have worked with are on the references page. On the web design side we have also prepared dedicated guides and sample (demo) designs for more than 110 industries, always clearly labelled apart from real client work.
Yes. We work remotely with brands across Turkey and in other countries, and Talha Aslan and team work in English, German and Turkish. The whole process runs through our CRM and online meetings, so you can follow every step live wherever you are. If you would like to meet in person, you are welcome at our office in Istanbul.
We work in four areas. Marketing: SEO Consulting, Google Business Profile Setup, AI SEO (GEO), Google Ads Management, Meta Ads Management, Lead Generation, E-Commerce Consulting, Social Media Management, Influencer Marketing and Brand Identity. Software: Web Design, Custom Software Development and Mobile App Development. AI: AI Automation, covering workflow automation, agents and chat assistants. Reputation: Google Review Removal, Google Business Profile Reinstatement, Instagram Account Recovery and Instagram Username Claim, handled through official and legal routes only. You can take a single service or build an integrated plan.
What you pay, and how
We do not use ready-made packages or list prices; we price every job by its own scope. When you fill in the form, we reply the same day and, after a short call, send the scope, delivery time and price as a written quote within 1 business day. The quote is free and non-binding. One-off work such as a website is a single payment; for ongoing work such as SEO, Google Ads, social media and GEO, the monthly plan has no minimum term and you can cancel any month.
When you approve the quote, we send you a personal payment link; you pay by credit card on iyzico's infrastructure, and we issue an invoice or e-invoice for every payment. On monthly plans, iyzico stores your card securely for the following months. With invoiced clients, we can also agree on a 3, 6 or 12-month payment schedule if needed.
Yes, we enjoy working with new brands and small businesses, because with the right setup even small budgets can deliver efficient results. From the start we prepare a realistic plan that fits your budget, and we never recommend work that is beyond your means. That is why we prepare the quote with your budget in mind and, when it helps, start with a small, measurable first step.
They are separate, and transparent. The management fee is fixed and listed on the service page; your ad spend goes straight to Google from your own card, and we take no commission in between. The ad budget is not included in any service tier; we decide together how much to spend, based on what the data shows.
We do not work with mandatory commitments that lock you in for the long term. For work like SEO, we clearly explain up front that meaningful results require a reasonable amount of time, but the work continues thanks to the value we deliver, not the pressure of a contract. You can cancel monthly plans in any month. We clarify the scope and the duration together at the start.
As a consumer you have 14 days from the day the contract is formed to withdraw. If the service starts immediately with your consent, the regulations no longer allow withdrawal; the payment page asks for this consent clearly. Accepted refunds go back to the card you paid with. For case-based services such as Google review, Instagram account and username work, the full fee is refunded if the preliminary check on the first business day finds no official route. Details are on the Delivery and Refund Terms page.
What to expect, and when
No, to be honest no one can guarantee 1st place on Google or a definite revenue, and anyone who does is not talking realistically. Instead of promises, we commit to the right strategy, measurable progress and transparent reporting. And we track the results openly together through conversion tracking set up from day one.
With Google Ads, the first clicks and inquiries start coming in the day the ads go live; it takes four to eight weeks for smart bidding strategies to settle. SEO, on the other hand, is a lasting investment; the first meaningful movements are usually seen within a few months, and it takes longer to mature. If we set up both together, you get both fast demand and long-term visibility.
We regularly share plain and understandable reports: what was done, which results were achieved and what the next step is. Rather than fancy charts, we focus on conversions and real business results. You can also see the progress at any time through the CRM, without waiting for a report.
We set up conversion tracking on day one: whatever counts as a result for your business, such as a form, a call, a WhatsApp click or a sale, gets tagged. We also set up the Analytics connection, enhanced conversions and, where needed, server-side tracking. That way you see which click turned into which inquiry and sale, and where every lira you spend goes.
We do not recommend running ads on a budget too small to produce meaningful data, driving traffic to a page that does not convert, buying fake followers or reviews, or taking shortcuts that break platform rules; we say so openly in the first meeting. Our priority is not this month's revenue but the foundation your brand will carry for years.
Growth channels
If you want immediate demand and fast results, Google Ads stands out; if you want lasting, ad-free traffic in the long term, SEO does. For most brands, the healthiest option is a balanced combination of the two: ads bring in demand from day one and show which keywords sell, and SEO is fed by that data. After we discuss your goal and budget, we clearly tell you which one should take priority.
There is no single right figure; your sector's cost per click, the competition and your goal decide it. In the first meeting we look at the real click costs in your market and work out together the lowest budget that will produce meaningful data. We usually start with a controlled budget and scale the winning campaigns based on the data. We advise against opening a campaign on a budget too small to produce meaningful results, and we say so openly.
We call this AI SEO, or GEO. We make sure AI tools can access your site, build content that answers clearly and can be cited, verify structured data, and work on getting your brand mentioned in trusted sources. We do not guarantee outcomes, because the engines produce the answers; what we commit to is the method and a comparative measurement run every month on the same set of questions.
Yes, e-commerce consulting is one of the areas we work in most. From the SEO of product pages to conversion optimization, product feeds, Merchant Center and Google Ads shopping campaigns, we handle your store's sales funnel as a whole. We work both with newly launched stores and on the growth of existing stores.
No. No one controls the platforms' algorithms, so we do not guarantee followers, reach or sales. What we commit to is how we work: an approved content calendar, regular publishing, rule-abiding community management and a monthly report showing what is working. We never buy fake followers or bot engagement.
Yes. We create your Google Business Profile or claim the existing listing, guide you through verification step by step and set up the profile in full, from categories to photos. Google decides the verification method and timing; we never use fake addresses, virtual offices or bought reviews. Details are on the Google Business Profile setup page.
What we code and deliver
Custom code is our default: bloated themes drag down speed, security and Core Web Vitals scores. A site tailored to your brand that carries only what you need loads faster and is easier to maintain. If speed and budget are your priority, we can also choose a well-optimized foundation together; either way, the site is delivered fast, mobile-friendly and ready for SEO.
Both are possible. If your existing site has a solid foundation, we improve and speed it up; if it is technically worn out, we recommend a healthier structure from scratch. First we examine your site, then we honestly tell you which one will benefit you more.
Not if it is done right. Old URLs are moved to the new structure with 301 redirects, the content is preserved, and we monitor the migration in Search Console. A properly planned redesign does not cost you rankings, and it often lifts them.
Content and copywriting are included in the service; our team prepares them with your brand's voice and target audience in mind. If you already have texts ready, we edit them for SEO and conversion. Our goal is to produce content that not only looks good but is also found in searches and sells to the customer.
If your need is standard, ready-made software makes more sense; it starts faster and costs less up front. Custom software comes into its own when your own processes are what set you apart, when you need to join several systems into one flow, or when per-user license costs grow along with your team. In discovery we compare both routes honestly and recommend the ready-made product if that is the better fit.
It depends on scope. Discovery and Technical Design usually take 3-4 weeks; a tightly scoped MVP web application, discovery included, often goes live in 10-16 weeks. For a mobile app, MVP development and store release take 8-14 weeks. The number of integrations, data migration and approval processes can extend this; we give the exact timeline after discovery, together with a written scope and a fixed price.
In most cases, yes. First we examine the integration route your system offers: an API, a web service, webhooks or file transfer. Then we design the data mapping and the error and retry rules. If the other side has no API or a limited one, we say so openly in discovery and choose an alternative route together.
Not always. With React Native or Flutter we can ship an app for both platforms from a single codebase; for most business apps this route is better for budget and speed. For projects that make heavy use of device hardware or need a platform-specific experience, we recommend native development in Swift and Kotlin. We present the choice with its reasoning, based on features, budget and maintenance load.
Smart workflows
AI automation is a system that runs repetitive business processes end to end using AI models that understand text and support decisions. What sets it apart from classic automation is that it can also work with free text, that is, emails, messages and documents. For example, it reads an incoming request, identifies the topic, opens a record in the CRM and submits a reply draft for your approval.
It depends on the job. A task a rule can solve is built with a rule; a step that needs judgment is built with AI. If a quick, visual flow is enough, we use n8n, Make or Zapier; if volume, security or custom logic is needed, we write code. We choose the model according to data sensitivity. Workflows, prompts and accounts are set up in your name and handed over to you at delivery.
Not if you choose the right tier. OpenAI states that it does not use API data for training unless you allow it; Anthropic states that it does not train on data from its commercial products by default. With the Gemini API, data in the free services may be used for product development, while paid services are excluded from training. That is why we never send client data to a free tier.
It can be, with the right safeguards. Under Article 9 of the Turkish Personal Data Protection Law (KVKK), if there is no adequacy decision, the transfer needs a safeguard such as the standard contract announced by the Data Protection Board; you must notify the Data Protection Authority of the standard contract within five business days of signing. We prepare the data flow map and the checklist; the legal assessment is made by your lawyer.
Errors do not pass silently: we log every run, send your team an alert when something fails, and route the task to a human queue when the model is not sure. Steps that are hard to reverse, such as messages to customers, payments and deletions, go through human approval anyway. We also document up front at which step you can roll back a wrong record.
Ownership, privacy, handover
The Google Ads account, Analytics and all the data belong to you from start to finish. We access them as administrators, but we set the accounts up in your name and under your ownership. Even if we part ways, your accounts and your historical data stay with you; we hold nothing hostage.
All in your name. The domain is always registered in your name; the code repository and cloud accounts are yours from day one; hosting can be moved to your own server whenever you want. For custom software, the economic rights to the source code are transferred to you in writing by contract. Every project is delivered in a clean, documented structure that another developer can take over.
No, we never ask for your password. For Instagram and Facebook you grant partner access from your Meta business portfolio, for LinkedIn a page admin role, and for TikTok Business Center access. That way the accounts stay with you, and you can remove the access at any time. Instagram's Terms of Use also prohibit collecting other people's login credentials.
We process personal data only to the extent the service requires, and we set out the details clearly in the Turkish Personal Data Protection Law (KVKK) notice and the privacy policy. In software and automation projects that handle customer data, we prepare the data flow map and the checklist up front, and we run development against an OWASP-based security checklist.
Nothing is held hostage. Ad accounts, analytics data, the domain, the code repository and workflows are set up in your name, so they stay with you as they are. At handover we pass on the documentation and the necessary access, and another team can take over the work smoothly. You can cancel monthly plans in any month.
Reviews, Instagram accounts and usernames
For reviews that violate Google's policies or the law, yes; we manage the process end to end with the right category and evidence. We do not try to remove criticism based on a real customer's experience, because reporting a policy-compliant review does not work; in that case we build a polite, solution-focused reply strategy. Since Google makes the decision, we do not guarantee outcomes.
Google makes the decision, so we do not promise an outcome. For genuine businesses that meet Google's guidelines, we run Google's official appeal route end to end: we diagnose the likely cause, bring the profile in line with the guidelines, prepare genuine evidence with you and follow the case until Google decides. We never use fake documents or create a duplicate profile. The process is on the Google Business Profile reinstatement page.
It depends, and Meta makes the decision. For accounts disabled or suspended on mistaken grounds, or hacked, we run the official appeal and recovery routes in the right order. For permanently deleted accounts, Meta offers no way back. We work only with the account's real owner and do not guarantee outcomes; we tell you your chances openly in the first meeting.
Only through legal routes. If the name infringes your registered trademark, the account impersonates you, or it breaks Instagram's rules, we run the process through an official report; if the name becomes available, whoever registers it first gets it. Buying a username goes against Instagram's terms, so we do not recommend it. Meta makes the decision.
Calculators that run in your browser
All our tools are free; you do not need to sign up, enter card details or leave an email address. There are dozens of tools in the categories of SEO, advertising, measurement, social media, brand and everyday life, and new ones keep being added. You can browse all the tools.
Most calculators and file-processing tools do the work in your browser: tools such as trademark search, zodiac compatibility, the TikTok calculators and the image converter do not send what you enter to a server. Tools that examine a domain or site from the outside (such as SSL, DNS and site analysis) have to query the address through our server. See our privacy policy for details.
No. The trademark search tool helps you reach the query screens of offices such as TÜRKPATENT (the Turkish Patent and Trademark Office) with the right search; it generates spelling and sound variants, suggests classes and scores the result file you download from the office for similarity. The output is an indication only; it is not legal advice or a registration decision, which belongs to the relevant office. For an important application, we recommend consulting your trademark attorney.
Write your question to us directly; we usually answer the same day, tailored to your business.
Send us your questionWhy So Open?
Monthly packages where it is unclear what is being done, reports no one reads, "the algorithm changed" excuses... We stand for the exact opposite.
A brand that comes with the right expectations is worth more than three brands that come with the wrong promises.
We tell you up front what we do, how we price it and where our limits are. No collaboration begins with the wrong expectations, including telling anyone looking for a guarantee that "we do not give guarantees."
This page was built from the questions we get most often in quote requests, and it keeps growing. Every question you send here also makes things easier for those who come after you, so ask without hesitation.
If a general answer is not enough: take a look at how we work, what we have produced and the scope of our services; mention the rest in your quote request, and we will send a written scope and quote.
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