Distance Sales Agreement

Article 1: Parties

Seller: Muhammed Talha Aslan (sole proprietorship, Türkiye), Kozyatağı Tax Office, Tax No: 0880737108
Address: Barbaros Mah. Begonya Sk. Nidakule Ataşehir Batı No:1 İç Kapı No:2 Ataşehir / Istanbul, Türkiye
E-mail: info@talhaaslan.com · Phone: +90 507 992 55 95

The services are performed by the Seller and the team working under his responsibility (Talha Aslan and team). The contact details above also apply to complaints and requests.

Buyer: The natural or legal person whose name (or company name), contact and billing details are provided on the payment page or in a payment link prepared for them. The Buyer confirms that this information is accurate and up to date. The consumer provisions of this agreement apply to a Buyer acting for purposes outside their trade, business or profession.

Article 2: Subject

This agreement sets out the rights and obligations of the parties regarding the sale and performance of the service that the Buyer orders electronically on talhaaslan.com or through a payment link sent by the Seller, whose characteristics and price are stated on the service and payment page, under Turkish Consumer Protection Law No. 6502, the Distance Contracts Regulation, for subscriptions the Subscription Contracts Regulation, and Law No. 6563 on the Regulation of Electronic Commerce. If you are a consumer habitually resident in the European Union or the United Kingdom, the mandatory consumer protection rules of your country of residence also apply (Article 13).

Article 3: Services, Price and Exclusions

The Seller's services fall into four groups:

• Monthly subscription services: SEO consulting, Google Ads management, social media management, and AI SEO (GEO) with AI advertising. Monthly plans are subscriptions without a fixed term (Article 4). For the plans marked on the service page, 12 months of service can also be paid yearly in advance.
• Campaign service: planning and managing influencer marketing campaigns.
• One-time projects: web design, online shop, brand identity and mobile app development projects, and fixed-scope starter work for our marketing services (for example an SEO roadmap or a discovery phase).
• Case services: Google review removal, Instagram account recovery and Instagram username acquisition (Article 5).

The name, scope, delivery or performance schedule, total price (for subscriptions, the total price per billing period), exclusions and payment method of the chosen service are shown on the service page and in the "Your order at a glance" box on the payment page; this information forms an integral part of this agreement. On English pages prices are shown and charged in US dollars (USD); if your billing country is Türkiye, we charge the Turkish lira list price. The tax note shown next to the price applies. No charges apply beyond the amount shown on the payment page. Price changes do not affect orders already placed; for existing subscriptions Article 4.6 applies.

Exclusions: Unless the service page says otherwise, the price does not include advertising budgets (amounts paid to Google, Meta and similar platforms), influencer and creator fees, online shop platform subscriptions and payment fees, app store account fees, trademark filing fees, or third-party fees such as Meta Verified; the Buyer pays these directly to the third party concerned.

Website renewal: For web design projects, as stated on the service page, hosting, maintenance and technical support are included for the first 12 months from go-live. After that, these services are optional for the yearly renewal fee shown on the service page and do not renew automatically; your card is never charged automatically for them. We send you a renewal link 30 and 7 days before the end of the period; if you pay, the service continues for another 12 months. If you do not renew, hosting and maintenance end at the end of the period, and we hand over the site files and database on request.

Yearly prepayment: With the yearly prepaid option, 12 months of service are paid in one payment and do not renew automatically. We send a renewal link 30 and 7 days before the end.

Credit: The price of starter work marked on the service page is credited to the first monthly payment if you move to the monthly plan of the same service within the period stated there.

Article 4: Subscriptions (Subscription Terms)

4.1 Term. Monthly subscriptions have no fixed term. A subscription starts when the first payment succeeds and continues in monthly billing periods until the Buyer or the Seller ends it. A billing period runs from the start date to the same day of the next month. Consumers have no minimum term; you can cancel in any month.

4.2 Payments. Each period is billed in advance at its start. The first payment is taken on the payment page. Later payments are charged automatically on the same day of each month as the start date (on the last day of months that do not have that day) to the card used for the first payment, which the Buyer agreed may be stored. The charge day and amount are shown on the payment page and accepted through a separate, express authorisation in addition to the acceptance of this agreement. Based on this authorisation, automatic charges are made to the stored card without further authentication by your bank (3D Secure). No instalments apply to subscriptions, and only credit cards may be accepted. With business customers, a billing period of 3, 6 or 12 months may be agreed where the business payment link clearly shows it; in that case each period is charged at its start and we send a reminder 7 days before the charge.

4.3 Card storage. Your card number never reaches the Seller and is not processed by the Seller. For subscription payments, your card is stored with your consent by the licensed payment institution iyzico Ödeme Hizmetleri A.Ş. The Seller keeps only the card reference issued by iyzico, in encrypted form, and the card brand and last 4 digits for display. You can update your card through the link on your "My subscription" page; to verify the card we charge 1 USD (1 EUR or 1 TRY, depending on your plan) and cancel it the same day. When a subscription ends, the card record is deleted from iyzico after the end of the last billing period.

4.4 Cancellation. You can cancel your subscription at any time without giving a reason and without any fee: without logging in on the Cancel subscription page, on the "My subscription" page opened by the management link we email you, or by email to info@talhaaslan.com or by letter to the address in Article 1. Cancellation takes effect at the end of the current billing month; no further payment is taken and the service continues until the end of the period already paid for. We confirm by email, without delay, the date and time we received your cancellation and the date your subscription ends; the confirmation also goes to the email address on file for the subscription. The card record is kept until the end of the last billing period in case the cancellation is disputed or reversed, and is then deleted.

If you are a consumer habitually resident in Türkiye, you may also choose immediate termination: it is applied within 7 days of receipt, and the prepaid amount for the unused days is refunded to your card within 15 days without deduction (Turkish Subscription Contracts Regulation). If such a request is matched only by email address (without an order or subscription number), we first apply cancellation at the end of the period and apply the immediate termination once it is confirmed through the link sent to the email address on file.

4.5 Business customers. With a business Buyer acting for trade or professional purposes, a minimum term (for example the first 3 months) may be agreed where the business payment link or written quote clearly shows it. A cancellation made before the end of the minimum term then takes effect at the end of the minimum term. Business cancellations take effect at the end of the billing period, without a pro rata refund. Minimum terms and this clause do not apply to consumers.

4.6 Price. The subscription price stays the same for 12 months from the start of the subscription. After that, the Seller notifies a new price by email at least 30 days before it applies. If you do not accept the new price, you can cancel free of charge before that date; otherwise the new price applies from the notified date. If you are a consumer habitually resident in the European Union, the new price applies only if you expressly agree to it; if you do not agree, your subscription continues at the previous price and the Seller may end it with one month's notice to the end of a billing month.

4.7 Failed payments. If an automatic payment fails, we inform you by email and send a link to update your card. After a temporary decline (for example insufficient funds) we retry on the 1st, 3rd and 7th day after the first failed attempt. After a permanent decline (for example a lost, stolen or expired card), or if no stored card exists, we do not retry and wait for you to update your card. If payment has still not been received 7 days after the first failed attempt, we pause the service and tell you. If you update your card and pay the outstanding period during the pause, we resume the service and the billing dates stay the same. If no payment is made within 30 days of the pause, the subscription ends automatically. No late interest or extra fees apply. Errors caused by the payment provider or our systems never pause your service.

4.8 Subscription details. The subject, open term, date of the agreement (order date), start date and total price per period are shown on the payment page and sent to your email address together with a copy of this agreement on a durable medium.

Article 5: Case Services

Google review removal, Instagram account recovery and Instagram username acquisition are provided for a case fee paid in advance per case. The Seller reviews the case and prepares, submits and follows up the official application, reporting and appeal routes of the platform concerned (Google or Meta). The outcome is decided by that platform under its own rules; the Seller does not guarantee a particular result, and an unfavourable decision alone does not entitle you to a refund.

If the pre-check on the first business day after payment finds no official route for the case, we refund the fee in full. The service is performed once the applications described on the service page have been submitted and the platform's decision has been passed on to you, or, if the platform does not decide within the follow-up period stated on the service page, at the end of that period; we confirm completion in writing.

We never ask for account passwords or identity documents. The Buyer confirms that the order concerns only a business profile, account or brand that belongs to them or that they are authorised to represent. Because of local laws, the Seller may not sell certain case services online to Buyers with a billing address in certain countries; in that case the payment page directs you to a written quote.

Article 6: How the Contract Is Concluded

The contract is concluded in these technical steps: (1) you choose an option on a service page or open the payment link sent to you; (2) on the payment page you enter your details, review the "Your order at a glance" box, choose when we should start and give the required confirmations (for subscriptions also the authorisation for automatic payments and card storage); (3) you click "Order with obligation to pay" and complete the payment on the secure iyzico payment page. The contract is concluded when the payment succeeds; this is shown on the confirmation page and confirmed to you by email.

Before clicking the button, you can correct your entries in the form fields and with your browser's back function; if you notice an error on the iyzico payment page, you can leave it without completing the payment. We keep the contract text and pre-contract information in the version valid at the time of your order, together with the record of your confirmations, for at least 3 years. You can access these texts on this website at any time, print them from the confirmation page and request them again by email. The contract is available in Turkish, English and German. We have not signed up to any specific code of conduct.

Article 7: Payment

Payments are taken through the licensed payment institution iyzico Ödeme Hizmetleri A.Ş. on the secure iyzico payment page, using the card brands shown at the start of the payment page; your bank may ask for additional authentication (3D Secure). Your card number is never seen or processed by the Seller. For one-time and yearly prepaid payments your card is not stored; for subscriptions it is stored by iyzico with your separate consent (Article 4.3). Instalments are available only for one-time and yearly prepaid payments under the conditions shown on the payment page. A legal Turkish e-invoice is issued for every payment. The amount shown on the payment page is the amount charged to your card.

Article 8: Performance and Start Date

The service is performed electronically; there is no physical delivery. On the payment page you choose when we should start; the choice is required and neither option is preselected:

• "Start now": you expressly ask us to start before the 14-day cancellation period ends. Work starts on the first business day after payment. The effect on your right to cancel is explained in Article 9.
• "Start after the cancellation period": work starts on the day after the cancellation period ends, that is on the 15th day from the day the contract is made; the date is shown on the payment and confirmation pages. You can later ask us in writing to start earlier.

For subscriptions, the first billing period begins on the start date, and the monthly charge day follows from it. For orders placed from the English or German pages, orders with a billing country other than Türkiye, and all subscriptions, we start only after we have sent the contract confirmation to your email address. Delivery times follow the delivery information on the service page; delays in content, access or approvals you need to provide extend them accordingly.

Article 9: Right to Cancel

If you are a consumer, you have the right to cancel this contract within 14 days from the day the contract is concluded, without giving any reason. To cancel, use our Withdraw from contract page (no login needed), email info@talhaaslan.com or write to the address in Article 1. You may use the model cancellation form in our cancellation terms, but it is not obligatory. It is enough to send your notice before the period ends; we confirm receipt of a notice sent through the online page without delay.

If you chose "Start now", you asked us to begin during the cancellation period. If you then cancel, you pay an amount in proportion to what has been provided until you told us you cancel, compared with the full coverage of the contract, and your right to cancel ends once the service has been fully provided. If you chose "Start after the cancellation period", we do not start before the period ends and refund you in full if you cancel.

We refund all payments due without undue delay and no later than 14 days after we receive your notice, using the same means of payment you used, free of charge. Cancelling a subscription within the cancellation period also ends the subscription.

Article 10: Cancellation, Refunds and Defects

A pro rata refund after terminating a subscription (Article 4.4) and a refund after exercising the right to cancel (Article 9) are separate rules with their own time limits.

Where there is no right to cancel or the cancellation period has passed, one-time projects cancelled by mutual agreement at the Buyer's request are refunded after deducting work completed and costs incurred up to the cancellation (domain, licences, third-party services etc.). For case services, the full refund rule in Article 5 applies.

Approved refunds are made via iyzico to the card used for payment, in the currency of the original charge; depending on your bank it may take 2-10 business days to appear. If the service is defective, your statutory rights remain unaffected.

Article 11: Force Majeure

Events beyond the parties' control that make performance impossible, such as natural disasters, epidemics, widespread infrastructure or communication outages, general access problems of the platforms concerned (Google, Meta and similar) and changes in legislation, suspend performance for the duration of the impediment. For subscriptions, no fee is charged for the time the service cannot be provided; amounts already paid are credited against the next payment or refunded. If the impediment lasts longer than 30 days, either party may terminate the agreement; work completed to date is then set off and the balance refunded.

Article 12: Complaints and Disputes

Please contact us first at info@talhaaslan.com; we answer within 30 days at the latest. Consumers habitually resident in Türkiye may apply to the Consumer Arbitration Committees within the monetary limits announced each year by the Ministry of Trade and, above those limits, to the Consumer Courts after first applying for mediation as required by Article 73/A of Law No. 6502. Consumers habitually resident in the EU or the UK may also bring proceedings in the courts of their country of residence where the law there allows it. For business customers, the courts and enforcement offices of Istanbul (Anatolia) have jurisdiction.

Article 13: Governing Law, Language and Versions

This agreement is governed by Turkish law. If you are a consumer habitually resident in the European Union or the United Kingdom, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence (Article 6 of Regulation (EC) No 593/2008, including as retained in UK law). The contract is concluded when you give the required confirmations and the payment succeeds; a copy of this agreement and the pre-contract information, completed with your order details, is sent to your email address on a durable medium. Each order is governed by the version published at the time of the order; for orders placed before this version, the text valid at that time continues to apply. Earlier versions are sent to you on request.

This English text is provided for your convenience. For business customers, the Turkish version prevails in case of any discrepancy. For consumers, nothing in this clause limits the rights they have under the mandatory law of their country of residence.

Delivery, Cancellation & Refund Terms, Privacy Policy and the Legal Notice are annexes to this agreement.